Teams

Creating a Team

To create a Team in the Dook delivery management system,

  1. Go to Settings.
  2. Navigate to Teams tab and click the + button.
  3. In the New Team dialog below, add the required data:

    Pay attention to the following:

    • You can select country from the drop-down list with flags. Doing so will add country code to the phone number.
    • Country code is a must.
    • List of Cities invites you to type-in name of the city and select from the suggested options.
  4. Click Select team’s zone to specify the team’s order visibility area.
    Note: team zone limits the team’s operators’ view area, which means that operator will see only the orders that have pickup points in the team area.

    • Select the vertex tool to put vertices of the team’s area on the map.
    • Make sure to connect the last vertex with the first one to close the area.
    • Click Set to save.
  5. Specify team Hub Point. Hub Point is the place where team’s drivers should start their shift. Click Select on map to specify the Hub Point.
  6. Specify Hub Radius. That’s the distance from the hub point, in which drivers can start their shifts. Put 0 if you don’t want to use this option.
  7. Click Save.

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